Shipping & Delivery Policy

At SkinNova, we are committed to delivering your favourite skincare and beauty products as quickly and safely as possible.

1. Order Processing Time

All orders are processed within 24 hours after payment confirmation. Please allow this time for your order to be prepared and packaged for dispatch.

2. Delivery Time

Our estimated delivery timeframe is:

• Standard Delivery: 1–3 business days.

Delivery times may vary depending on your location, courier availability and unforeseen circumstances.

3. Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation with tracking details where available.

4. Delivery Information

Please ensure that your shipping address, contact number and delivery details are correct when placing your order.

5. Delayed Deliveries

While we aim to meet our estimated delivery times, occasional delays may occur due to courier operations, public holidays or circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact our support team for assistance.

6. Contact Us

For any shipping or delivery enquiries, please contact:

Email: help@skinNova.com

Thank you for shopping with SkinNova. We appreciate your trust and support!